Job Description

Job Summary

The Technical Delivery Manager is responsible for overseeing the successful execution of complex technical projects, ensuring timely delivery of high-quality solutions. This role bridges the gap between technical teams and stakeholders, utilizing a deep understanding of both technical domains and project management methodologies to navigate challenges and drive project completion.

Duties & Responsibilities

• Project Planning and Execution:
  • Manage the entire delivery process, including timelines, resource allocation, risk mitigation, and quality control.
  • Develop detailed project plans and ensure adherence to schedules.
• Technical Expertise:
  • Provide guidance on technical decision‑making and problem‑solving.
  • Ensure the use of best practices and innovative solutions in project execution.
• Stakeholder Communication:
  • Act as a liaison between technical teams, product owners, business stakeholders, and other departments.
  • Ensure clear communication and alignment on project goals and progress.
• Agile Methodology:
  • Facilitate collaboration and continuous improvement within the development team.
  • Implement and manage Agile processes to enhance project delivery.
• Performance Monitoring:
  • Track project progress, identify potential risks, and take corrective actions to maintain delivery on schedule and within budget.
  • Monitor key performance indicators (KPIs) and report on project status.

Education, Experience & Certifications

• Bachelor’s degree in Information Technology, Computer Science, or a related field. Advanced degree preferred.
• Minimum of 7 years of experience in technical project management or a related field.
• Proven track record of managing and delivering complex technical projects.

Functional Skills

• Strong project management and organizational skills.
• Excellent communication and interpersonal skills.
• Proficiency in Agile methodologies and project management tools.
• In‑depth knowledge of relevant technologies and development practices.

Our Values

• EVERYONE BELONGS – We believe connectedness and belonging are the essential ingredients to our success.
• DO THE RIGHT THING –We are relentlessly focused on quality and integrity and make the right choices, even when it's difficult.
• PEOPLE FIRST – To craft positive experiences for our customers, we take care of each other first.
• INNOVATE TO WIN – We champion and challenge for a better way in all we do.
• HAVE FUN – We find joy, create meaningful impact and celebrate the journey together.

Our Core Competencies

• CUSTOMER CENTRIC – We leverage data and insights to craft a customer experience that builds relationships, cultivates trust, and delivers excellence.
• RESULTS DRIVEN – We focus on measurable outcomes by remaining optimistic, tenacious, and persistent even in the face of challenges.
• CONTINUOUS IMPROVEMENT –We champion for better through strategic risk taking, experimentation and challenging the status quo.
• BIAS FOR ACTION – We courageously lead, drive towards decisions, and maintain agility to meet the demands of our dynamic industry.
• WINNING TOGETHER – We work together to unlock our full potential by actively collaborating and contributing in a cross‑functional capacity.

Papa Johns is an equal opportunity employer.

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