Sales and Customer Service Manager Job at Syndeo, Wichita, KS

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  • Syndeo
  • Wichita, KS

Job Description

Sales & Customer Service Manager

Syndeo has a direct hire opening for a Sales and Customer Service Manager for one of our clients. We are looking for an experienced leader with a passion for driving sales growth and delivering exceptional customer experience. This is your opportunity to join a small but dynamic team of people driven to make an impact by providing the best customer service solutions in a production warehouse environment.

Position Details

Position: Sales & Customer Service Manager

Location: Wichita, KS

Employment Type: Full-Time, Direct Hire

Key Responsibilities

  • Lead and motivate a team of sales and customer service professionals to achieve revenue goals.
  • Develop and implement strategies to grow existing accounts and acquire new customers.
  • Monitor sales pipelines, quotes, and order conversions to maximize revenue and profitability; assist with pricing strategies, margin management, and custom quotes
  • Ensure outstanding customer satisfaction from initial inquiry through order delivery.
  • Oversee order accuracy, timelines, and communication with clients.
  • Collaborate with production and scheduling teams to ensure smooth workflows.
  • Drive process improvements to increase efficiency and reduce errors.

Requirements

  • 3–5+ years of experience in sales and/or customer service management.
  • Proven ability to manage and develop a team of up to 7 people in a customer service and sales environment.
  • Strong communication, organizational, and problem-solving skills.
  • Experience in a fast-paced, deadline-driven production environment.
  • Knowledge in customer service and custom order production.
  • Requires flexibility during peak seasons

Why You’ll Love This Role

  • Opportunity to lead a talented team and shape sales strategy.
  • Small collaborative, supportive team environment.
  • Competitive compensation and benefits.

Job Tags

Full time,

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