Live Chat Representative Job at TEC accutite, South San Francisco, CA

RXNsSG92TmpPUFQrdTNCcEQzUkduOWRjckE9PQ==
  • TEC accutite
  • South San Francisco, CA

Job Description

TEC is a vertically integrated petroleum industry engineering and construction services company. TEC offers Web based/ Online Compliance Solutions, engineering, testing and compliance, and construction services.

TEC Accutite has more than three decades of experience providing deep expertise, exceptional service and advanced technology solutions to customers in the Bay Area and across North America. Our singular focus is to provide customers solutions for all their fuel storage and environmental compliance needs.

The construction process is broken up into three distinct phases: Pre-construction/Pre-development, Construction, and Post Construction/Close Out. At Wonder Works, we pride ourselves on the quality of services we provide within each phase. Unlike other builders, we offer flexibility in Delivery Methods for all phases of the work. Each situation and phase is unique and in order to be successful one cannot always follow established paradigms. We can act as General Contractor, Design-Builder, Construction Manager and even Developer.


We are looking for a dynamic and customer-focused Live Chat Representative to join our Customer Support team. The ideal candidate will be responsible for providing real-time support to our customers through live chat, resolving their queries and issues efficiently. If you have excellent communication skills and a passion for helping others, we want to hear from you!

Responsibilities:
• Engage with customers in real-time through live chat to provide support and assistance
• Resolve customer queries, complaints, and issues in a timely and professional manner
• Identify and escalate complex issues to the appropriate team or department
• Maintain accurate records of customer interactions and transactions
• Provide feedback and suggestions for improving the customer experience

Qualifications:
• High school diploma or equivalent
• Previous experience in customer service or a similar role
• Excellent communication skills, both written and verbal
• Ability to multitask and work under pressure
• Proficiency in typing and using live chat software

Skills:
• Strong problem-solving skills
• Empathy and patience when dealing with customers
• Ability to work independently and as part of a team
• Attention to detail and accuracy
• Flexibility to work in a fast-paced environment

Job Tags

For contractors,

Similar Jobs

GearUp2Success

Sales & Success Mentor Job at GearUp2Success

As we enter the final stretch of the year, it's the perfect moment to reflect, reset, and realign with your true ambitions. We are a globally recognised leader in personal development, and digital learning in the success education sector. We provide award-winning online...

Labor Rocket, LLC.

Picker Packer Job at Labor Rocket, LLC.

 ...partnered with a largecompany that is looking for entry-level production line staff to make and package their product. As a packer...  ...**Machine Operating, Machine Operator, Production Associate, Warehouse Worker, Assembly Line, Assembly Line Worker, Automotive Industry... 

Vivian Health

Senior Director of Customer Success Job at Vivian Health

 ...Best Startup, Fully Remote Best Places to Work, and U.S. Best Startups to Work For in...  ...is $170,000 yearly salary, with on target earnings of up to $260,000, plus company equity...  ...tax Commuter Benefit Plan ~ Work from home stipend ~ Access to Corporate Discount... 

Skilled Trades Services

Warehouse Order Selector Job at Skilled Trades Services

 ...This is for a brand new location on Long Island! Training will start in the Queens location Immediately. Employees may elect to travel...  ...JACK AND STAND UP FORKLIFT EXPERIENCE TO BE CONSIDERED!4 Day Work Week from to 4PM until the job is done! There may be days where... 

BetMGM

Technical Delivery Manager Job at BetMGM

 ...Best Places to Work.**About the Role**The Technical Delivery Manager (Infrastructure) will be responsible for supporting the Technology...  .... This role will be responsible for applying standardized project management methodologies and documentation procedures using tools...