Job Description

Job Description

 

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in Credit Card Data Product, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

 

Job responsibilities

• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Coaches and mentors the Analytics Data Product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods.  Helps uplift the team to develop a product mindset to help tell a story of the importance of data, the generative AI solutions and how drives business outcomes and enhancing our customers experience
• Partners with data owners, engineering, data science, and business stakeholders to deliver scalable, compliant data product solutions and generative AI solutions
• Leads modernization initiatives, including migration from legacy systems to cloud-native architectures such as AWS and Data Lake
• Develops a strong partnership with Stakeholders; communicating product updates, influencing the importance of data to the organization, progress and strategy to stakeholders; including executives and customers
• Demonstrates success in delivering enterprise-scale data products with measurable business outcomes
• Analyzes data, extracts actionable insights, and connects findings to business strategy, highlighting the importance of data quality and centralized data management in a data lake
• Translates business requirements into clear technical specifications and user stories for development teams

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product management or a relevant domain area
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Experience in driving change within organizations and managing stakeholders across multiple functions
• Structured thinker and effective communicator with excellent written and verbal communication skills
• Familiarity with different data environments such as AWS S3, Snowflake and Data Bricks
• Strong understanding of agile methodologies and experience with them and collaboration tools such as Jira and Confluence
• Technical knowledge of data engineering, data pipelines, data modeling and data architecture
• Experience in API-first product design, data governance, and real-time data processing
• Expertise in delivering products, projects, or technology applications

Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex organization
• High proficient in data querying with languages as Python, R, Perl, SQL
• Experience in product development
• Bachelor’s degree or equivalent work experience

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Job Tags

Work experience placement,

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