JOB SUMMARY
The Assistant General Manager (AGM) supports the General Manager (GM) in leading daily restaurant
operations, ensuring exceptional service, financial efficiency, and team development. This role requires a
proactive leader who can balance guest experience, operational oversight, and staff management while
maintaining Lion’s Share’s high standards.
As AGM, you will oversee front-of-house (FOH) operations, ensuring seamless service and team coordination.
You will support the GM with financial management, staff training, and guest relations, acting as a key leader
in maintaining the restaurant’s performance and culture.
WHAT YOU WILL DO
• Oversee daily FOH operations, ensuring smooth, efficient, and high-quality service.
• Support the GM in maintaining guest experience standards, resolving service issues, and building
strong customer relationships.
• Lead pre-shift meetings, ensuring staff is aligned on service expectations and priorities.
• Ensure proper floor coverage and staff placement to maintain optimal service flow.
• Assist with hiring, onboarding, and training new FOH staff.
• Mentor, coach, and develop team members to elevate service execution and professionalism.
• Maintain a positive and disciplined workplace culture, ensuring accountability and teamwork.
• Conduct regular performance reviews and feedback sessions with staff.
• Support the GM in managing P&L, cost control, and revenue optimization.
• Monitor labor costs, scheduling efficiency, and payroll management.
• Assist with vendor relations, ordering, and inventory control for FOH supplies.
• Track sales trends, service metrics, and operational KPIs, making data-driven improvements.
• Ensure compliance with health and safety regulations, alcohol laws, and labor policies.
• Maintain proper sanitation, cleanliness, and operational standards at all times.
• Enforce responsible alcohol service policies and guest safety protocols.
WHO YOU ARE
• A proactive leader who thrives in fast-paced, high-energy environments.
• A hospitality-driven professional, passionate about guest experience and service excellence.
• Highly organized and detail-oriented, able to manage multiple responsibilities.
• A strong communicator and motivator, able to train and inspire a team.
• Financially savvy, with experience in cost control, labor management, and revenue growth.
EXPERIENCE
• Minimum 3-5 years of experience in FOH management in a high-end or fine dining restaurant.
• Strong background in staff leadership, service execution, and operations management.
• Experience in POS systems, reservation management, and financial reporting.
• Knowledge of wine, cocktails, and beverage pairings is a plus.
WORK ENVIRONMENT
• Requires standing and walking for extended periods.
• Involves frequent reaching, bending, and lifting.
• Must be able to lift and carry up to 50 pounds.
• Work hours include nights, weekends, and holidays.
DISCLAIMER
EOE: Lion’s Share provides equal employment opportunity to all persons regardless of age, color, national
origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation,
gender identity and/or expression, genetic information, marital status, status with regard to public assistance,
veteran status, or any other characteristic protected by federal, state, or local laws.
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